Your privacy at ku9 com is our top priority. This privacy policy clearly outlines what information we collect, how it is used, and how it is kept secure.
Our Commitment
We take user privacy seriously. Here are our core commitments.
All your personal data and financial transactions are protected with SSL encryption technology. No third party can access your data under any circumstances.
Ku9 com never sells your personal information to advertisers or third parties. Your privacy comes before our business.
We only use essential cookies. You can manage or delete cookies at any time through your browser settings.
You can request the deletion of all your personal data at any time. ku9 com will process the request within the designated timeframe.
We only collect information that is strictly necessary to provide our services. We do not request or retain any personal data beyond what is needed.
Ku9 com follows international data protection standards. Compliance with GDPR and global privacy regulations is a core commitment.
Welcome to ku9 com. This Privacy Policy ("Policy") describes how ku9 com collects, uses, stores, and protects your personal information. This Policy applies to our website, mobile application, and all related services.
Ku9 com believes that transparency and trust are the foundation of a healthy relationship. That's why we've put together this straightforward privacy policy for our Bangladeshi users — so you always know exactly what's being done with your data.
By using the ku9 com platform, you agree to this Privacy Policy. If you do not agree with any part of this Policy, please refrain from using our services. For any questions, feel free to reach out to our support team.
Important: If this privacy policy changes, we will notify you at your registered email address and update the date at the top of the policy. We recommend checking this page regularly.
Ku9 com only collects information necessary to deliver its services. What we collect falls into two categories — information you provide directly and information collected automatically.
| Data Type | How It Is Collected | Why It's Required |
|---|---|---|
| Full Name | Registration Form | Identity Verification (KYC) |
| Mobile Number | Registration & Transactions | OTP Verification & Payment |
| Email address | Registration Form | Account Communications |
| Date of Birth | Registration Form | Age Verification (18+) |
| National ID Card | KYC Verification Process | Identity & Withdrawal Verification |
| Payment Information | Deposits & Withdrawals | Processing Financial Transactions |
Ku9 com never stores your password in plain text. Passwords are always kept in an encrypted hash format that even our staff cannot access.
Ku9 com uses collected data only for specific, legitimate purposes. Below is a detailed breakdown of what data is used for and why:
Our Commitment: Your information will not be used for any purpose beyond those stated above. You can unsubscribe from marketing emails at any time.
Ku9 com never sells your personal information under any circumstances. However, limited data may be shared with third parties in certain specific situations:
Ku9 com never sells or transfers your data to advertisers, data brokers, or any third party for commercial purposes.
Ku9 com uses cookies to keep the website running smoothly and to improve your experience. Cookies are small text files stored in your browser.
You can delete or block cookies from your browser settings at any time. Keep in mind that disabling essential cookies may cause some features to stop working properly. ku9 com never uses third-party cookies for tracking or advertising purposes.
Ku9 com retains your information only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.
Once the retention period ends, ku9 com automatically deletes or anonymizes your data securely.
As a ku9 com user, you have several important rights over your own data. These rights can be exercised at any time.
You can request a full copy of all the information we hold about you.
You can contact us to correct any inaccurate or incomplete information.
Your data will be deleted upon request, unless we are required to retain it by law.
You can request that we stop using your data for specific purposes.
You may request an export of your data in a machine-readable format.
You can unsubscribe from promotional emails or SMS at any time.
To exercise any of these rights, email support@ku9com.ws or reach us via live chat. We will respond within 30 business days.
Ku9 com uses industry-leading security technology to protect your data. Our security infrastructure is continuously upgraded and monitored.
In the event of a data breach, ku9 com will notify affected users by email within 72 hours and take the necessary steps.
Ku9 com strictly does not serve anyone under the age of 18 or collect their data. Age verification is mandatory during the registration process.
If a parent or guardian believes their minor child has accidentally created an account, please contact us immediately. We will promptly close the account and delete all associated data.
Responsible gaming is a core part of our values. We are committed to protecting minors. To learn more, visit our Responsible Gaming View Page.
For any questions, concerns, or complaints about this Privacy Policy, contact our Data Protection team directly. ku9 com takes every complaint seriously and works to resolve issues promptly.
We take every privacy request seriously. ku9 com is committed to operating with full transparency and accountability, because your trust is the foundation of our platform.
Any changes to this privacy policy will be published on this page and communicated to registered users by email. The updated policy will take effect 30 days after the changes are made.